NOWATA™ soap doesn’t need rinsing or wiping. It’s biodegradable and great for using on the go! Unlike regular soap that uses a lot of water, our soap keeps your hands clean and soft without any water at all.

NOWATA™ soap is made so you don’t need water or a towel. Just put a little on your hands, rub them together, and watch the soap pick up all the dirt. The dirt will fall off, leaving your hands clean and fresh!

Use a small drop of soap, about the size of a dime. This is enough to clean and refresh your hands. If needed, you can wash again.

NOWATA™ soap is made to last a long time (80-100 uses), even if you use it often. One bottle can last for months, depending on how much you use. Our soap is strong, so you only need a little each time. Plus, the small bottle is easy to carry and use anywhere you go.

Yes, NOWATA™ soap is safe for all skin types. We use natural ingredients that are gentle, clean deeply, and keep skin soft. Our soap has no harsh chemicals, fragrances, or fake ingredients that might hurt your skin. It’s great even for sensitive skin!

However, some people may still have allergies. If you feel any discomfort, stop using the soap right away.

Yes! We want to make a product that cares for your skin and the planet. Our NOWATA™ soap is biodegradable, which means it breaks down safely over time without hurting the environment. Plus, each time you use our soap, you save about two gallons of water. So, you can feel good about using it and know you're helping the earth too.

NOWATA™ soap helps save water because you don’t need any water to wash your hands. Just one use of our soap cleans and softens your hands, with no rinsing needed. Each time you use it, you save up to two gallons of water!

Our formula doesn’t have alcohol, so it’s not made to fight COVID germs. But we do add essential oils that help kill bacteria. If people want, we’ll make a version with organic alcohol. For now, this isn’t a replacement for hand sanitizers.

The “dirt balls” fall off by themselves without needing water or wipes. It's safe for the planet, but try to use it outside or over a trash can so there’s no mess.

NOWATA contains ethyl macadamiate, which comes from macadamia oil. The way we make this ingredient changes it completely from its original nut form.

The Environmental Working Group (EWG.org) lists this ingredient as low-risk and safe for most people. Many everyday products like lotions and creams use it without allergy warnings.

Most people with nut allergies can use products with ethyl macadamiate safely because the processing removes the parts that usually cause allergic reactions.

However, we want to be honest with you. If you have a very severe macadamia nut allergy:

Try a small spot test on your wrist first

Watch for any unusual reactions

Ask your doctor if you're unsure

We made NOWATA to be gentle for most skin types while staying true to our promise of using plant-based ingredients that break down naturally in nature.

Dry shampoo soaks up extra oil and keeps your hair looking clean and fresh without water.

No, it helps you go longer between regular washes. It’s great for travel or outdoor adventures.

Use it as needed, but avoid overuse as buildup can occur. It’s best for occasional refreshes between washes.

Yes, dry shampoo works on all hair types, but it may work differently if your hair is oily or thick.

Sprinkle it on your roots, gently massage in, and brush through for a refreshed look.

Your subscription renews by itself based on the plan you picked. For example, if you chose monthly, we’ll charge you each month and send your products to you—no need to reorder!

Absolutely — life changes, plans shift, and sometimes your soap schedule should too.

You can pause or cancel your subscription anytime, no questions asked (well… maybe just “are you sure?” 😉).

Here are four easy ways to do it:

• Customer Portal:
  Log in anytime at nowataclean.com/account/login to manage, pause, or cancel your subscription directly.

• Magic Link (No Password Needed):
  Visit nowataclean.com/a/subscriptions/login and enter your email. We’ll instantly send you a secure link to manage or cancel your subscription—no password required.

• From Any Subscription Email:
  Every email we send (like your order confirmation or renewal reminder) includes a “Manage Subscription” link. Just click, confirm, and you’re done.

• Email the Humans:
  Prefer the personal touch? Email us at support@nowataclean.com with “Cancel My Subscription” in the subject line, and we’ll take care of it for you—no judgment, promise.

You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.

Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.

If we can’t renew your subscription because of a payment problem, we’ll send you an email with a link to fix your payment.

We want you to be 100% satisfied with your purchase. If for any reason you're not happy, we offer a full money-back guarantee.

Just email us at support@nowataclean.com with your order details, and we’ll help you.

If your product arrives broken or doesn’t work, please tell us right away so we can replace it or give you a refund.