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Cancellation policy

Cancellation Policy

At NOWATA, we keep it simple, transparent, and stress-free. If you ever need to cancel, you can do so anytime—no hidden hoops, no penalties.

How to Cancel

You have four easy options:

  1. Customer Portal: Log in at nowataclean.com/account/login to manage or cancel your subscription directly.

  2. Direct Email Link: Visit nowataclean.com/a/subscriptions/login and enter your email. We’ll instantly send you a secure link to manage or cancel your subscription—no password needed.

  3. Original Email Link: Every subscription email we send (like your order confirmation or renewal reminder) includes a direct “Manage Subscription” link. Just click and cancel in a few steps.

  4. Email Us: Contact us at support@nowataclean.com with “Cancel My Subscription” in the subject line, and we’ll take care of it for you.

Timing

  • Subscriptions: Cancel anytime before your next billing date to avoid future charges. If your renewal has already processed, the cancellation will apply to the next cycle.

  • One-time Orders: Orders may be canceled until they are processed for shipment. After that, please refer to our Return & Refund Policy.

Confirmation

Every cancellation is confirmed by email so you always have a clear record.

Our Promise

We believe in clean hands—and clean policies. That means:

  • No penalties for canceling.

  • No confusing fine print.

  • Just straightforward cancellation options that put you in control.